Rig builder glitch/error

[neurotix]

@ENTERPRISE

 

Having trouble changing my rig, Ai Crystal 2023, on mobile. Trying to change the rigs title to just Ai Crystal as well as change my power supply. When I click "save" at the bottom I get this:

 

 

I've tried disabling all my addons and no dice. In Firefox mobile using WebRTC blocker, CanvasBlocker, Ublock Origin, Ghostery and Privacy Badger.

 

I'm going to try on desktop now and see if I can edit my rig there.

[neurotix]

Sorry for the large image, but I am getting the same result/error on desktop. In Firefox with all the same addons.

 

 

EDIT: Just tried on Chromium with no addons and the same thing is happening.

Edited July 10, 2024 by neurotix

[ENTERPRISE]

Thanks for the report. I will replicate and speak with the dev. 

[ENTERPRISE]

  On 10/07/2024 at 21:43, neurotix said:

@ENTERPRISE

 

Having trouble changing my rig, Ai Crystal 2023, on mobile. Trying to change the rigs title to just Ai Crystal as well as change my power supply. When I click "save" at the bottom I get this:

 

 

I've tried disabling all my addons and no dice. In Firefox mobile using WebRTC blocker, CanvasBlocker, Ublock Origin, Ghostery and Privacy Badger.

 

I'm going to try on desktop now and see if I can edit my rig there.

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I am unable to replicate this on my end. I tried the following on one of my existing rig profiles. 

 

1. Changed the name only = OK 

2.Changed the name & altered an existing component description = OK 

3.Changed the name & added a new component with description = OK 

 

Could you please record a video of this behaviour as I want to ensure I am following the exact same steps in the exact order you are. 

 

Thanks,

E

[neurotix]

I can't really record a video, sorry. I'm not sure what to use on the phone that's free. And because of Ultrawide resolution on desktop, I can't there either.

 

I can say that I just tried and it still isn't working. If you want I can list steps I'm taking or something instead of a video.

[ENTERPRISE]

  On 11/07/2024 at 16:38, neurotix said:

I can't really record a video, sorry. I'm not sure what to use on the phone that's free. And because of Ultrawide resolution on desktop, I can't there either.

 

I can say that I just tried and it still isn't working. If you want I can list steps I'm taking or something instead of a video.

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You can list the exact steps or you can used Bandicam to record a video. I record using Ultrawide all the time, so it shouldn't be an issue. Failing that you increase the zoom on the browser to enlarge the page prior to recording

[neurotix]

So I got around it by just remaking my rig. But I have an idea as to what is causing it and I think it may be lines that were too long that were created quite a while ago, I am going to remove that item and see if it works.

[neurotix]

  On 11/07/2024 at 17:24, ENTERPRISE said:

You can list the exact steps or you can used Bandicam to record a video. I record using Ultrawide all the time, so it shouldn't be an issue. Failing that you increase the zoom on the browser to enlarge the page prior to recording

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Well, I figured maybe it was just buggy as it wasn't showing in my signature either. There was a very long (like longer than you can type in the fields now) keyboard list and I wonder if that was doing it. But I couldn't even toggle it to show in my signature whereas last I knew I had set it and my mom's rig to be visible in my sig and neither were showing.

 

Anyway I just recreated my rig from scratch, linked my album to it, toggled it's visibility and reordered it and now everything is fine. Unfortunately I just deleted the old one that wasn't working.

[neurotix]

Process was basically:

 

Click top right hamburger, click rigbuilder, click create and view rigs, went to Ai Crystal 2023 and clicked edit pencil, changed power supply to update it, go to the bottom and click show rig in signature, click save.

 

Then I was presented with the error screenshots I posted.

 

Again I think its possibly because I had a keyboard line that was really long listing three keyboards, what they are, what switches and keycaps they had, etc.

 

When creating the new one I have for Ai Crystal, I did run into the max text in a field and it was fairly short. So it may have been that long line in the old one. That's my best guess but who knows, I'm good now anyway.

[ENTERPRISE]

  On 11/07/2024 at 18:41, neurotix said:

 

Well, I figured maybe it was just buggy as it wasn't showing in my signature either. There was a very long (like longer than you can type in the fields now) keyboard list and I wonder if that was doing it. But I couldn't even toggle it to show in my signature whereas last I knew I had set it and my mom's rig to be visible in my sig and neither were showing.

 

Anyway I just recreated my rig from scratch, linked my album to it, toggled it's visibility and reordered it and now everything is fine. Unfortunately I just deleted the old one that wasn't working.

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I think that is the source of the problem to be honest. I will mention it to the dev so we can change the message/behaviour for legacy fields where the text is over the max limit

 

Thanks for all the info.

[ENTERPRISE]

We have made a change whereby users editing a rig that contains a component field that has a description over the character limit, a more correct and descriptive error will appear.

[neurotix]

  On 13/07/2024 at 16:06, ENTERPRISE said:

We have made a change whereby users editing a rig that contains a component field that has a description over the character limit, a more correct and descriptive error will appear.

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Awesome. I *hope* and think this is the cause of the error I was getting.

 

Thanks Enterprise, you're the best admin we could possibly ask for.

[neurotix]

Hey can this be moved to the resolved bugs forum? Every time I have encountered a bug or site error I have posted here in Chit Chat General and I just realized there's a dedicated bugs forum. I didn't realize we had one.

 

Might also be a good idea to make a "Site Questions" forum as I've also posted questions here like when I wanted to know how to link a gallery to my rig.

 

Thanks.

[ENTERPRISE]

  On 14/07/2024 at 20:32, neurotix said:

Hey can this be moved to the resolved bugs forum? Every time I have encountered a bug or site error I have posted here in Chit Chat General and I just realized there's a dedicated bugs forum. I didn't realize we had one.

 

Might also be a good idea to make a "Site Questions" forum as I've also posted questions here like when I wanted to know how to link a gallery to my rig.

 

Thanks.

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Thanks, moved. I might setup another section in the future but chit chat is fine for questions.