Interesting issue with networking ports.

[PCSarge]

So, i recently upgraded from a 100/10 line (fast but not fast enough) to a 1.5gbps/980mbps fiber line through my ISP (Bell Canada) the new modem they brought has a 10gbps port on it. i figured perfect, my pc has a 2.5gbps intel network card in it. so ill get full speed. i was wrong.

 

symptoms as follows :

 

Plugged into 10G port on modem Via CAT7 cable:

 

1. inconsistent speedtest speeds, nowhere near half of my rated internet speed, choppy on both upload and download

2. same inconsistency shown while downloading anything, gaming is fine and latency to servers is extremely low

3. steam will use the full speed for about 15 seconds on a large game download. them drop right to 0, no disk activity either, then pick back up (not a write bottleneck, steam is pointed at an M.2 PCIe SSD)

 

Plugged into a 1G standard port on the modem via same cat 7 cable:

 

1. more consistent download upload speeds showing 930mbps/910mbps

2. downloading from browser is fine, so is other game launchers, gaming and latency remain fine and low

3. steam performs more consistently, but still only pulls around 250-300mbps before dropping to 0 in the same fashion as before

 

the problem with option 2 is it caps me below 1gbps so i dont overload the port, and steam is just annoying both ways, and option 1 would be great if it actually got to speeds its rated for, and the cable is brand new, i installed it today. its also a 50 foot cable, which even cat5e would handle theoretically for my internet speed.

 

any insight into this would be great, as its annoying me to no end that i cant make the 10G port behave and do its job. and that steam is this broken is beyond me.

 

EDIT: Issue solved, defective hardware from bell, new modem on the way.

Edited September 10, 2021 by PCSarge

[ENTERPRISE]

Yeah I was going to say that sounds like an auto negotiation issue with the router, that or it was just straight up cappy ISP hardware lol. 

 

Only just seen this thread. Did your replacement work out ?

[PCSarge]

36 minutes ago, ENTERPRISE said:

Yeah I was going to say that sounds like an auto negotiation issue with the router, that or it was just straight up cappy ISP hardware lol. 

 

Only just seen this thread. Did your replacement work out ?

ironically it took 2 replacements to get a working one. they also dont want the broken ones back because "covid" 

 

first one sent back was dead 10G ports, only 1G worked.

Second one had a dead fiber port, no signal coming into it.

3rd refused firmware update and bricked itself.

4th one worked fine once i got it hooked up and my ISP login info put into it.

Edited November 6, 2021 by PCSarge

[schuck6566]

3 hours ago, PCSarge said:

ironically it took 2 replacements to get a working one. they also dont want the broken ones back because "covid" 

 

first one sent back was dead 10G ports, only 1G worked.

Second one had a dead fiber port, no signal coming into it.

3rd refused firmware update and bricked itself.

4th one worked fine once i got it hooked up and my ISP login info put into it.

Still curious if steam still has the issue with dropping to 0 then starting back up. I'm in the US with a 400Mbps service and I test over 400 consistantly for my download speeds, but Steam does the same thing to me whenever I have an update or a new game to download.Almost like they cut people off to let others in because they aren't sure they have enough resources...

[ENTERPRISE]

8 hours ago, PCSarge said:

ironically it took 2 replacements to get a working one. they also dont want the broken ones back because "covid" 

 

first one sent back was dead 10G ports, only 1G worked.

Second one had a dead fiber port, no signal coming into it.

3rd refused firmware update and bricked itself.

4th one worked fine once i got it hooked up and my ISP login info put into it.

Wow, kooks like they need to get some better QA on those units. Glad you got it sorted though. 

4 hours ago, schuck6566 said:

Still curious if steam still has the issue with dropping to 0 then starting back up. I'm in the US with a 400Mbps service and I test over 400 consistantly for my download speeds, but Steam does the same thing to me whenever I have an update or a new game to download.Almost like they cut people off to let others in because they aren't sure they have enough resources...

I mean while im sure Steam has bandwidth up the wazoo ..they could be doing some traffic shaping to ensure the bandwidth is dished out fairly.

[PCSarge]

18 hours ago, schuck6566 said:

Still curious if steam still has the issue with dropping to 0 then starting back up. I'm in the US with a 400Mbps service and I test over 400 consistantly for my download speeds, but Steam does the same thing to me whenever I have an update or a new game to download.Almost like they cut people off to let others in because they aren't sure they have enough resources...

yes steam has that issue, it caps me at about 500 ish downloading. then cuts me to zero for a couple minutes and starts again.

 

the way to mitigate it is to set the download speed to what you see your max drive write speed hit in steam, then it doesnt stop downloading

Edited November 6, 2021 by PCSarge