Topaz Labs Gigapixel Ai crashes Vega 8 iGPU driver or freezes when using discrete GPU in preferences

[HeyItsChris]

Topaz Labs Gigapixel Ai crashes Vega 8 iGPU driver or freezes when using discrete GPU in preferences

 

I've tried running the memory back to ddr4-2400 from 2933 and it didn't work, tried reinstalling the entire os no dice, tried different drivers nothing.  What can be done?

Thanks

 

This is the system I'm using.

 

EGLOBAL Hot selling AMD Ryzen Mini PC 3550H high performance Small Form Factor PC Windows 11 Dual4K

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Edited December 14, 2023 by HeyItsChris

[ENTERPRISE]

Have you checked the system requirements for the Gigapixel ? 

[bonami2]

Sadly amd igpu driver are mostly made for gaming and video playback. Not sure you will be able to fix this. Took me almost 6 month of multiple ticket with at least 5-10 different people making ticket. And reaching to an employe before they fixed a VR bug that affected all their gpu.

Edited December 15, 2023 by bonami2

[HeyItsChris]

I set the vRam to 4GB in the BIOS & set IOMMU enabled and NB policy to performance and power limit to Auto which is 30w short 25w constant, and set ryzenadj in windows to 30w constant and installed the latest NimeZ driver WHQL-AMD-Software-Hybrid-Edition-23.12.1-PVNFlex-Nebula-Native-DCH for AMD Radeon Vega 8 but shows up as Vega 10 with the driver mod.  Working fine now idk man weird wild stuff.