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Can't change avatar


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Premium Platinum - Lifetime

Hey,

 

I am trying to upload and change my avatar/profile photo and when I do, what I want to use will successfully upload (its a 1.6mb webp GIF) but when I go to submit, it fails and says "this field is required" with a * next to Photo Type at the top.

 

Using Firefox on mobile with addons Ublock Origin, Privacy Badger, CanvasBlocker, and Ghostery.

 

Screenshot_20240120-153709.thumb.png.959b97d23ba8e9e065e6bf18a9ce1c51.png

{"USD":"5179"}

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Premium Platinum - Lifetime

Disabled all addons. No dice.

{"USD":"5179"}

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CPU: Ryzen 9 9950X
MOTHERBOARD: Asus ROG Strix X670E-E Gaming Wifi
RAM: G.skill TridentZ5 7600MHz 36-45-45-45
GPU: MSI Gaming X Trio RTX 4090
MONITOR: Acer Ultrawide 3440x1440 144Hz HDR400 FreeSync Premium
SSD/NVME: Crucial T700 1TB PCIE 5 M.2
PSU: Superflower Leadex VII XG 1300w Gold
CPU COOLER: EK Nucleus AIO black edition 360mm
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Premium Platinum - Lifetime

It's saying the size of the file on my phone is 1.6mb, but on desktop when I downloaded the image as gif instead of webp, it was 7.6mb. So I'm thinking it's being rejected on mobile due to file size?

{"USD":"5179"}

Owned

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CPU: Ryzen 9 9950X
MOTHERBOARD: Asus ROG Strix X670E-E Gaming Wifi
RAM: G.skill TridentZ5 7600MHz 36-45-45-45
GPU: MSI Gaming X Trio RTX 4090
MONITOR: Acer Ultrawide 3440x1440 144Hz HDR400 FreeSync Premium
SSD/NVME: Crucial T700 1TB PCIE 5 M.2
PSU: Superflower Leadex VII XG 1300w Gold
CPU COOLER: EK Nucleus AIO black edition 360mm
Full Rig Info

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Premium Platinum - Lifetime

Used a different image and it worked, I resized the other one and it worked also, feel free to close this thread or delete it.

{"USD":"5179"}

Owned

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CPU: Ryzen 9 9950X
MOTHERBOARD: Asus ROG Strix X670E-E Gaming Wifi
RAM: G.skill TridentZ5 7600MHz 36-45-45-45
GPU: MSI Gaming X Trio RTX 4090
MONITOR: Acer Ultrawide 3440x1440 144Hz HDR400 FreeSync Premium
SSD/NVME: Crucial T700 1TB PCIE 5 M.2
PSU: Superflower Leadex VII XG 1300w Gold
CPU COOLER: EK Nucleus AIO black edition 360mm
Full Rig Info

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Thanks for posting either way, I now noted the form for the avatar update needs a theme adjustment :).

  • Thanks 1

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CPU: AMD Ryzen 9 7950X3D
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